Following words of welcome by Marco Zgraggen, Managing Director of Sisag AG, Michael Arnold provided attendees with information on SisControl Cockpit. This tool provides operators with a reliable overview of the operating processes. On a web-based application in the cloud, the operation of complex systems is centralized in a kind of cockpit and the processes automated. Information can be automatically exchanged, stored and visualized between users and systems. In addition, SisControl Cockpit supports extensive maintenance planning. With SisControl Cockpit, ropeway installations can be monitored and operated remotely, from a single control point, without the need for operating personnel. This is achieved through the digitalization and centralization of the various monitoring data inputs (such as person recognition, people counts, temperature measurement, fire detection, and automation of the timetable). Mit SisMedia the operator in the control center can communicate with visitors via audio and video monitoring. The first project involving a gondola lift (passenger operation without operating personnel) was implemented two years ago on the new Tuftern - Kumme - Unterrothorn gondola lift above Zermatt. Currently, Sisag AG is involved in another project, namely the future aerial tramway from Zermatt to Furi, which will also operate without any attendants in the stations. It will be the first aerial tramway of its kind to be operated via a control center. The company’s latest product is the SisTIQ digital ticket. Visitors can use their cell phones to simply scan a QR code at the stations and then trigger a ride command. Payment is made by invoice, TWINT or webshop. No additional on-site hardware is required, just a QR code to scan.
Peter Bucher explained the challenges of 3D sensor technology. It can be used for room surveillance and also to check whether there is anyone in a gondola or in the loading/unloading areas. This technology can also detect objects up to 100 m away using LiDAR (light detection and ranging). This new system will be a feature of the Bartholet Ropetaxi gondola lifts now being built in the Swiss resort of Flims.