Access and information

AXESS

The smart ski resort of the future

The smart ski resort of the future

This spring the Axess company has a strong digital focus with its RESORT SOLUTIONS 4.0. In view of today’s galloping pace of technological progress, the innovative access management specialist is offering customers a smart solution package for the modern ski resort: a single ticket system offering access to all resort facilities including parking, rentals, lockers and cable car tickets. Axess CONNECT.APP and Axess CONNECT.CRM bring resorts and their visitors closer together. A hassle-free start into the day on the mountain lays the base for an unforgettable experience. The fast track from the hotel, car or coach to the ski slopes is a VIP service for every visitor. The Austrian Axess company is now showing how such processes work in the smart ski resort of the future with its RESORT SOLUTIONS 4.0, a new product series with which Axess is implementing a farsighted strategy in the light of growing digitalization. Buzzwords like “Industry 4.0” and “big data” are on everyone’s lips as humans, machines, products and services fuse and the “Internet of Things” becomes the key link within this process.
Technology overtaking product development
In the light of these developments, Axess’ long-standing product development virtues such as modularity and flexibility are more relevant today than ever before. As Oliver Suter, CSO and member of the Board at Axess AG puts it: “Anyone beginning to develop a technical product today will be overtaken by technological progress even before the development phase is over. Only those who think ahead and embrace flexibility will be able to continue to offer their B2B customers products that deliver sustainable competitiveness.”
All-in solution
The new Axess RESORT product family has been developed to simplify the visitor experience within the resort with networked functionality. Axess’ RESORT.RENTAL, for example, enables visitors to organize equipment rental together with their on-line ticket purchases, and they can use the company’s RESORT.SKISCHOOL to book ski tuition at the same time. Similarly, RESORT.LOCKER makes it possible to book a locker in advance – and the ticket also acts as the personal locker key!
 
Ski resort digitalization not only makes things easier for visitors; it also enables operators to gain a better understanding of their needs. For this purpose, the Axess development team has created Axess CONNECT Products like the Axess CONNECT.APP and Axess CONNECT.CRM bring the resorts and their visitors closer together. With CONNECT.APP, visitors can use their mobiles to access all the resort’s amenities and services. Functionality includes mobile ticketing, weather reports, lift and trail status reports, social media integration, access to the leisure and resort offers in the region, GPS tracking and a sat nav all in a single resort app, while Axess CONNECT.CRM employs the data collected to enhance and individualize the customer relationship.
New hardware for
faster processes 
New products ike the Axess PICK UP BOX 600 complete the digital portfolio for ski resorts on the hardware side. With this new self-service station, winter sports visitors who have ordered tickets via Axess’ web shop or CONNECT.APP immediately receive their tickets at the resort – without having to make a detour to the ticket office. Visitors simply present the barcode on the voucher or the print@home ticket to the scanner of the Axess PICK UP BOX 600, which then issues the type and number of tickets ordered. As usual for Axess, the PICK UP BOX 600 is a modular design for easy integration of future innovations.
 

Pictures: (c) Axess
CONNECT.APP is the Axess tool for linking the resort and its winter sports visitors
Pictures: (c) Axess
The Axess PICK UP BOC 600 rounds off Axess’ digitalization offering for ski resorts in terms of hardware.

Foto: Neveplast

On Wednesday, September 7, 2022, a 500 m long artificial ski slope will open in the Hammarbybacken ski area in the middle of Stockholm. Regardless of…

Read more

Apprentice recruitment has long become part of the fight for resources. Many operators are racking their brains to find an answer to the question:…

Read more
Photo: L. Fahrnberger

According to the findings of the Best Austrian Summer Cable Cars quality initiative, sustainability is a must when it comes to creating experience…

Read more
Photo: D. Bumann

Following the successful debut of Digital Days organized by Sisag AG and Remec AG last November, a second edition of the event was held at the…

Read more
Photo: M. Lobmaier

All the attendees at the very busy NSAA National Convention & Tradeshow 2022 were agreed: Despite the many challenges, including the Covid-19 pandemic…

Read more
Photo: ALEX FILZ

The visual fusion of steel and rock: The structural steel and façade engineering company Pichler Projects specializes in building engineering in the…

Read more
Photo: Fatzer AG

With the TRUscan magnetic induction rope tester and appurtenant software, Fatzer, in cooperation with Stuttgart University’s Institute of Mechanical…

Read more
Photo: Kässbohrer Geländefahrzeug AG

The SNOWsat developers spent the summer taking suggestions and requests from customers and making further improvements with respect to the…

Read more
All photos: Roman Gric

In 1961, a ropeway was opened as a link between the terminus of the Chamonix-Montenvers rack railway and the ice cave at the foot of France’s longest…

Read more
Photo: Becks Falk, @falkphoto

The US National Ski Areas Association (NSAA) held its National Convention & Trade Show online from June 7-11, 2021. The event had a focus on the…

Read more

ISR Newsletter

Latest news relating to ropeways and winter destinations on your screen!

The most important news and reports about themes like ropeways, ski resorts, piste preparation, snowmaking and a lot more.

Subscribe now and stay in the know! Our bilingual Newsletter comes in German and English or German and French!
 

Subscribe

Subscription & Media Data

SUBSCRIPTION

MEDIA DATA